Transaction-Related Complaints

For any card, cash and transaction related issues or complaints, please immediately contact your card-issuing bank branch.
Download the complaint form, fill and submit to your bank.
Download link for complaint form

ATM Site Feedback

If you have any issues related to the cleanliness of the ATM site, or functional failure of the ATM machine, please write to us at

Business-Related Queries

» Corporate Partnerships

If you are a Bank, Co-operative Bank, Co-operative Credit Society, NIDHI Bank, Fintech or a Corporate looking at partnership opportunities to build your ATM channel or for cash management solutions, write to us at

» Advertising Opportunities

For exploring advertising opportunities at Hitachi Money Spot ATM sites, write to us at

» Become a Franchisee

For collaborating with us under our franchisee-based model, write to us at

Important Note: For any enquiry, along with requirement details please also include the below information so that we can get back to you at the earliest.

  • Name
  • Mobile No.
  • Email ID
  • State/Location


Corporate Office

Hitachi Payment Services Pvt. Ltd.
Address: # 401, 4th floor, Silver Metropolis, Jai Coach Compound, off Western Express Highway, Goregaon (E), Mumbai - 400063
Phone: +91 22 3954 1800

Hitachi Money Spot ATM