Contact Us
Transaction-Related Complaints
For any card, cash, or transaction-related issues, please immediately contact your card-issuing bank branch. Kindly fill and submit the complaint form
You can also contact our customer care helpline at 70656 82246
You can also contact our customer care helpline at 70656 82246
ATM Site Feedback
If you have any issues related to the cleanliness of the ATM site or functional failure of the ATM machine, please write to us at
wlasupport@hitachi-payments.com
Escalation matrix
Refer to this escalation matrix grid to raise your queries.
Business-Related Queries
Corporate Partnerships
If you are a Bank, Co-operative Bank, Fintech, or a Corporate looking at partnership opportunities to build your ATM channel, write to us at
wlacorporate@hitachi-payments.com
Advertising Opportunities
For exploring advertising opportunities at Hitachi Money Spot ATM sites, write to us at
advertising@hitachi-payments.com
Corporate Office
Hitachi Payment Services Pvt. Ltd.
Address: Godrej Two, #904, 9th Floor,
Pirojshanagar,Eastern Express Highway,
Vikhroli (E),Mumbai – 400 079
Phone: +91 022 6930 1800
Corporate Office
Hitachi Payment Services Pvt. Ltd
# 401, 4th floor, Silver Metropolis, Jai Coach Compound, off Western Express Highway, Goregaon (E), Mumbai – 400063